Online learners are often missing one key ingredient for success: a sense of connection. As institutions work to retain students and support persistence, many are finding that traditional communication tools aren’t enough. Students need spaces where they can build meaningful relationships, seek support, and develop the confidence to succeed—especially when navigating school alongside work and life responsibilities.

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The first-year experience is critical to student success—but for many incoming students, especially first-generation or those from rural areas, the transition to university life can be overwhelming. Without prior exposure to academic systems or strong support networks, students often face self-doubt, imposter syndrome, and barriers to accessing key resources.

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Fostering a sense of belonging and community among online learners is proving to be crucial for improving their engagement and persistence. Join us to explore how the University of North Texas (UNT) has successfully addressed this challenge. Learn about their strategic implementation of digital communities, initiated by the UNT Division of Digital Strategy & Innovation (DSI), which resulted in a significant 13% increase in retention rates among online students.

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