Posts in Blog Post
AI in Student Support: Helpful, But Not Enough to Keep Students Enrolled

In our last post, we explored the missing third space in online education, the informal environments where belonging, encouragement, and connection naturally flourish. We looked at how digital student unions can bring that same sense of community online and give learners the connections they need to persist. What makes these communities powerful isn’t just access to information, but the empathy that flows through them.

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The Missing Space in Online Learning: Why Digital Student Unions Matter

In our last post on InScribe’s Personalized Persistence Framework, we explored how institutions can move beyond one-size-fits-most approaches to support students in ways that adapt to their needs and circumstances. That framework highlighted persistence as a deeply human process, one rooted in belonging, encouragement, and connection.

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The Personalized Persistence Framework: Scalable Support Without Losing the Human Touch

In our last post, we explored how social capital fuels persistence and long-term success, particularly for students who may not have built-in networks. This week, we turn to another critical question for higher education leaders: how do we provide scalable, human-centered support that meets students where they are without sacrificing personal connection?

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Social Capital: The Next Step Toward Equitable Outcomes in Online Learning

Last week, our team shared the importance of community and connection in online learning and challenged the assumption that online students want to go it alone. This week, we turn to a powerful but often overlooked element of student success: social capital—the relationships and networks that help students thrive both in school and beyond.

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Not by Choice: Why Online Students Are Isolated by Design, Not Desire

Last week, we kicked off our new series by exploring why the future of EdTech must be both human-first and technology-enabled. This week, we’re addressing one of the most persistent assumptions holding that future back: the belief that online students want to work alone.

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Human First, Technology Enabled: A Series on Scaling Student Support, Creating Social Capital and Improving Outcomes

It’s easy to assume that supporting more students means relying more on automation. That’s not the full picture, though — scale doesn’t have to come at the cost of connection. In fact, if we’re doing it right, it should lead to more human connection, not less.

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3 Strategies to Help You Build a Thriving Virtual Student Community

Today’s students are often managing many other responsibilities alongside their academic commitments. Work, family obligations, and personal interests create a complicated balancing act. To accommodate, many choose the flexibility of online and hybrid learning. This approach is crucial to keeping non-traditional students active in higher education, however, it also comes with key challenges.

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Fostering Authentic Student Connections at Rio Salado College Using Digital Communities

Belonging and staying connected to peers play a crucial role for online and asynchronous students navigating the complexities of pursuing an online education. Unlike brick-and-mortar learning environments, online settings often lack the opportunities to build the supportive network that is naturally created on campus, in the classroom or in additional in-person spaces. Campus learning provides a sense of community and validation, reducing feelings of isolation and increasing the likelihood of academic success.

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Fostering Student Connection in Middle and High School: The Impact of InScribe at Greater Commonwealth Virtual School

Greater Commonwealth Virtual School (GCVS) is a public virtual school in Massachusetts that offers a synchronous K-12 educational program with a strong emphasis on providing a safe and inclusive learning environment for students across the state. Recognizing the need to foster student connections beyond traditional in-person settings, Dr. Sarah Jordan, Director of Accountability, and student outreach coordinator, Chris Dillon, observed students utilizing collaboration docs to connect and communicate during live classes. While acknowledging the value of shared docs for collaboration, GCVS also understood the importance of monitoring these interactions to ensure a supportive and respectful space. To address this, GCVS introduced InScribe, a school-sanctioned virtual community platform that allows students to connect with peers for advice, emotional support, and most importantly: a genuine sense of belonging.

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Indiana University Online’s Student-Centered Support Approach: Fostering a Sense of Belonging, Engagement, and Peer Connection Using InScribe

Indiana University offers over 220 online programs, serving a diverse student body of more than 8,000 online students from 164 countries. With a deep history in online education since its first distance course in 1995, the university has experienced impressive growth in its online programs. In response to the escalating demand for fully online education, Whitnie Powell, Director of Enrollment Management and Student Services, Stephanie Tinkel, Associate Director of Enrollment Management, and Kayla Scroggins, Associate Director of Online Student Services at Indiana University Online (IU Online) embarked on a thorough analysis and transformation of its student support model, prioritizing a student-centered approach that nurtures a sense of belonging, peer connection, and an overall enriched educational experience.

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How Our Digital Community Boosted Engagement Among KSU Students

By Daryl Love, AVP of Career Services and Professional Development at Kentucky State University

A large part of the educational experience we provide at Kentucky State University (KSU) centers around relationships. Many students come to KSU because they feel a sense of community and belonging. Our goal in partnering with InScribe to create a digital community space was to elevate and accelerate these connections, especially in the absence of face-to-face interaction during the COVID-19 pandemic.

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Mapping Digital Community Activity and Data to Accreditation Standards

By Dr. Beverly Schneller, Vice President for Academic Quality, Research and Innovation, Kentucky State University

At Kentucky State University, we know how critical it is for students to have easy access to key support services across our campus. When COVID-19 made it difficult for students to connect with these teams in person, we created a digital alternative - a virtual student services community built on InScribe.

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