Posts tagged Efficiency vs empathy
The ROI of Digital Community: What the Data Says
The ROI of Digital Community: What the Data Says

It’s no secret that in higher education, budgets are tight and expectations are high. Current conditions often require institutions to make difficult decisions between making investment into getting learners in the door and those that keep them there. 

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Articles, Blog Post, Thought LeadershipDanielle BonnerAI in student support, Human-first technology enabled, Empathy in education, Student belonging and persistence, Peer-to-peer support in online learning, Digital student communities, Online learner isolation, Retention in online education, Student engagement strategies, Barriers to persistence, Support beyond automation, AI in higher education, Chatbots in education, Automation in online learning, Efficiency vs empathy, Human empathy in education, Belonging and encouragement, Peer communities in higher ed, University of North Texas Talon-to-Talon, Rio Salado College RioConnect, Indiana University online communities, Digital student unions case studies, Human-first student success, Technology enabled education, Building online learning communities, Designing digital student spaces, Future of higher education retention, online learning, higher education, student engagement, student belonging, digital community design, human-centered design, student persistence, scalable student support, inclusive learning environments, student outcomes
Building a Human-Centered Digital Community: 5 Tips for Success
Building a Human-Centered Digital Community: 5 Tips for Success

Our last post explored why AI, while efficient, falls short of solving one of higher education’s biggest challenges: keeping students engaged and enrolled. Quick answers help, but it’s connection that makes the real difference. When students feel supported and seen, we find they are more likely to persist, succeed, and thrive.

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Articles, Blog Post, Thought LeadershipDanielle BonnerAI in student support, Human-first technology enabled, Empathy in education, Student belonging and persistence, Peer-to-peer support in online learning, Digital student communities, Online learner isolation, Retention in online education, Student engagement strategies, Barriers to persistence, Support beyond automation, AI in higher education, Chatbots in education, Automation in online learning, Efficiency vs empathy, Human empathy in education, Belonging and encouragement, Peer communities in higher ed, University of North Texas Talon-to-Talon, Rio Salado College RioConnect, Indiana University online communities, Digital student unions case studies, Human-first student success, Technology enabled education, Building online learning communities, Designing digital student spaces, Future of higher education retention, online learning, higher education, student engagement, student belonging, digital community design, human-centered design, student persistence, scalable student support, inclusive learning environments, student outcomes
AI in Student Support: Helpful, But Not Enough to Keep Students Enrolled
AI in Student Support: Helpful, But Not Enough to Keep Students Enrolled

In our last post, we explored the missing third space in online education, the informal environments where belonging, encouragement, and connection naturally flourish. We looked at how digital student unions can bring that same sense of community online and give learners the connections they need to persist. What makes these communities powerful isn’t just access to information, but the empathy that flows through them.

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Articles, Blog Post, Thought LeadershipDanielle BonnerAI in student support, Human-first technology enabled, Empathy in education, Student belonging and persistence, Peer-to-peer support in online learning, Digital student communities, Online learner isolation, Retention in online education, Student engagement strategies, Barriers to persistence, Support beyond automation, AI in higher education, Artificial intelligence student support, Chatbots in education, Automation in online learning, Efficiency vs empathy, Human empathy in education, Belonging and encouragement, Peer communities in higher ed, Lived student experiences, Social capital in education, University of North Texas Talon-to-Talon, Rio Salado College RioConnect, Indiana University online communities, Digital student unions case studies, Human-first student success, Technology enabled education, Building online learning communities, Designing digital student spaces, Future of higher education retention